FAQ

Where to buy your ticket, how you can receive it, how much and which luggage you can take on board and much more.

What and how much luggage you can take on board buses and how to travel with extra or large luggage.

Useful information for your journey, such as knowing where your bus is, travelling with children and comfort on board.

All the information about payments and vouchers, to understand how they work and when you can use them.

How to modify or voluntarily cancel your trip, request refunds and much more.

Fill in the online form and send us your request for assistance.

Submit a complaint via the website or by registered mail.

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